Don't forget to have the following information when making a claim
Specialist advisors will be there to help you with the process but you will need the following information to hand:
If you need to make a claim you must report it immediately through our 24/7/365 free-phone Claim Line on 0345 872 3611. If you’re looking for advice about making an insurance claim, you can read our Claim Guides below depending on what you are making a claim for. Most claims are straight-forward and everything should be quick and simple.
If you are unlucky enough to be involved in an accident or need to make a claim, here are some frequently asked insurance claims questions which may help you.
Legal procedures now make it vital that you report any accident at once. Strict time scales have been set for dealing with claims, in particular those involving bodily injury.
Heavy financial fines may be imposed by the courts if these are not kept to. This may affect your insurer’s ability to mount the best defence on your behalf.
Delay can involve your insurer in higher costs which may go against your driving record. If the delay is extreme, they may refuse to cover you.