MOTORCYCLE INSURANCE CUSTOMER SERVICE:

POLICY CHANGES

What changes in circumstance do I need to inform you about?

You will need to inform us of any change in circumstance that is different from the information originally disclosed. This can be anything from a change of address or occupation, change of mileage and use of the vehicle to getting married or divorced – the list is endless. If you are uncertain as to whether any change in circumstance may affect your policy, please give us a call on 0845 300 4870. Calls may be recorded. Maximum call charge from a BT landline is 4p per minute (minimum 5p per call). Calls from other networks may vary.

Can I change my motorcycle mid-term?

Yes you can. Just give us a call on 0845 300 4870 and one of our motorcycle insurance advisors can run through a new quote.

Can I protect my no claim discount mid-term?

Unfortunately this can only be effected at inception or at the renewal date of a policy.

Can I add additional motorcycles to my policy?

It is possible to add additional motorcycles to insurance policies, although some of our underwriters do not offer this. Just call us on 0845 300 4870 and speak to an advisor to find out if this is possible with your policy.

Can I increase my cover mid-term?

It is possible to do this but not all the underwriters will allow this mid-term. You would need to check with an advisor if this is possible on your policy.

Can I change my motorcycle after a total loss claim?

With most of our insurers this is fine; however not all our insurers will allow this, so you would need to check your policy schedule or with an advisor.

Can I decrease cover mid-term?

Yes you can, but it might not necessarily save you any money.

Can I add a rider to my policy?

This is possible but not all insurers offer this, so you would need to ask an advisor.

What details do I need for a quote to change my motorcycle?

You would need the motorcycle make and model, the year it was made, the registration (only needed if the substitution is to be effected), how much the vehicle is worth, and details of any security device that may be on the motorcycle.

What do I do if I need to change my address?

Just call us on 0845 300 4870 and an advisor will take down the details and update our system (we will need the post code of the new address).

Calls may be recorded. Maximum call charge from a BT landline is 4p per minute (minimum 5p per call). Calls from other networks may vary.

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